GDPR Compliant Privacy Policy and Cookies Information

Who we are

At WebTCards and its hosting partner Everleap, are committed to maintaining the trust and confidence of visitors to our web site and users of our service. In particular, we want you to know that we are not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. We just don’t do that sort of thing. But just in case you don’t believe us, in this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield

Everleap, participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. We are committed to subjecting all personal data received from European Union (EU) member countries and Switzerland, respectively, in reliance on each Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Frameworks, and to view the Everleap certification, visit the U.S. Department of Commerce’s Privacy Shield List

Secure Information Collection

The security of your personally identifiable information is important to us. When you enter any information on our registration or application, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can email us at support@webtcards.com

Information we collect

If you purchase a service from us, we request certain personally identifiable information from you on our registration form. You must first provide your name and email address.

We use this information for invoicing purposes, to fill your orders and to inform you of service issue and upgrades.

If we have trouble processing an order, we will use this information to contact you.

Information we do no collect

We do not collect any payment information from you such as credit card or bank account details.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer provide you services contact us at accounts@webtcards.com. We will retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

WebTCards application

We are not responsible for any personally identifiable information you or your Users choose to type within the WebTCards application. To request removal of your personally identifiable information, contact us at support@webtcards.com. In some cases, we may not be able to remove your personally identifiable information, in which case we will let you know if we are unable to do so and why.

Cookies

We use cookies for our website and login form, to remember users’ settings and for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

Google Adwords

We use Google Adwords to advertise this site. When you view or click on an ad a cookie will be set to help better provide advertisements that may be of interest to you on this and other Web sites. You may opt-out of the use of this cookie by visiting Google’s Advertising and Privacy Page

Customer Inquiries

If you contact us about a problem/issue or with a question, we may ask you for specific information related to this contact (Customer Inquiry Information). We use Customer Inquiry Information to identify you individually.

Updating/Accessing/Amending/Correcting Personally Identifiable Information

Upon request WebTCards will provide you with information about whether we hold any of your personal information. If your personally identifiable information changes, you may correct, update, or delete inaccuracies through our customer support team can assist and they can be contacted at support@webtcards.com

WebTCards acknowledges that you have the right to access your personal information. WebTCards has no direct relationship with the individuals whose personal data it processes. If you are a customer of one of our Clients, and you seek to access, correct, amend, or delete inaccurate data, then direct your query to your client data controller.

We will respond to requests for access within a reasonable timeframe.

Other disclosures

WebTCards does not share, sell, rent or trade your personally identifiable information with third parties other than as disclosed within this Privacy Policy.

Agents/Service Providers

In certain situations, WebTCards may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. These third parties are prohibited from using your personally identifiable information for promotional purposes. We are required to comply with relevant laws, regulations and judicial orders. Information covered by this Privacy Policy, as well as other categories of information, may be disclosed to third parties if we determine that such a disclosure is required by law, such as to comply with a subpoena, judicial proceeding, court order, or legal process served on our website; when we believe in good faith that disclosure is necessary to protect our rights, protect your safety and the safety of others, investigate fraud, or respond to a government request.

Business Transitions

In the event WebTCards goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email of any such change in ownership or control of your personally identifiable information.

Customer Testimonials

We use customer testimonials on our web site, and in our printed promotional material, which may contain personally identifiable information. We do obtain the customer's consent via email prior to posting the testimonial. To request removal of your personally identifiable information from your submitted testimonial, contact us at support@webtcards.com

About This Website’s Server

This website is hosted by Everleap within a USA data centre located in Silicon Valley.

Some of the data centres more notable security features are as follows:

SAS70 Certified data center

Biometric verification data center entry

2 level, man-trap, security access

All camera footage is recorded and held for a minimum of 30 days

Level 5 bullet-resistant walls / glass (Kevlar Lined walls)

24 x 7 x 365 on-site security guards

No signage on building

Security service is bonded

Every employee undergoes a background check

Data Breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifile manner has been stolen.ab

Changes in this Privacy Policy

If we decide to change our privacy policy, we will post those changes here and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We encourage you to periodically review this page for the latest information on our privacy practices. We reserve the right to modify this privacy policy at any time, so please review it frequently. Before we make material changes to this policy, we will notify you by email.

Data Controller

The data controller of this website is: WebTCards Limited, a UK Private Limited Company with company number: 06390201

Whose registered office is:

WebTCards Ltd.

Argyle House

3rd Floor Northside

Joel Street

Northwood Hills

Middlesex

HA6 1NW

Email: support@webtcards.com

DATA PROTECTION OFFICER

Mr. Kishor Mepani

Director, WebTCards Ltd.

Telephone: 0203 714 2996

Email: support@webtcards.com

Updated: May 24, 2018